Massive Glitch Exposes Sensitive Data on Lloyds, Halifax and Bank of Scotland Apps
A shocking tech slip-up rocked three major UK banking apps this morning, letting users sneak a peek at other people’s accounts – including details as sensitive as National Insurance numbers.
For around 20 minutes, customers logged into Lloyds Bank, Halifax, and Bank of Scotland apps found themselves staring at strangers’ payments, deposits, and even benefit payments from the Department for Work and Pensions.
“It was terrifying. I saw transactions from a pub in Newcastle and personal info I shouldn’t have – including National Insurance numbers,” said one horrified user to
Banks in Chaos as Lloyds Banking Group Scrambles to Fix Fiasco
Lloyds Banking Group, which owns the trio, quickly admitted the gaffe and launched a probe. A spokesperson said:
“We’re sorry that some customers experienced an issue viewing transactions in the app for a short time this morning. The issue was quickly resolved and we’re looking into what happened.”
Outage tracker DownDetector.com revealed a flood of complaints between 10am and 11am, mirroring earlier issues from 7am to 9am. Halifax and Bank of Scotland apps showed the same erratic problems.
How Bad Is It? Customers Furious Over ‘Gross Negligence’
- Exact number of affected users remains unknown.
- Highly sensitive info like banking history and NI numbers was leaked.
- Social media erupted with calls for heavy fines and tougher IT security laws.
One furious commenter slammed the banks: “It’s not just a ‘glitch’—it’s gross negligence. Banks must be fined until they take security seriously.”
What You Need to Do Right Now
While banks say accounts remain secure, experts warn to stay alert. Check your bank statements and report any strange activity immediately.